[Freeswitch-users] Documentation suggestion
Michael S Collins
msc at freeswitch.org
Sat Aug 16 20:24:30 PDT 2008
Felix,
This is good information for the documentation team. I was thinking
about a how-to on setting up a SOHO PBX with FS and you've given me
some great thoughts on just what that how-to should cover.
I will put this subject on the agenda for next week's docs conference
call. Keep on the lookout for more information on this subject.
-MC
Sent from my iPhone
On Aug 16, 2008, at 3:28 PM, Felix Rabinovich <Felix at Rabinovich.org>
wrote:
> I signed up to this list when the discussion was already ongoing, so I
> can't reply-to the existing messages. But this is in response to
> Michael
> Collins' comments about documentation plans.
>
> I am very technical (developer / system administrator), but I am
> fairly
> new to telephony, and I am trying to set up a PBX at home, and then
> set
> up similar PBX at my wife's small business. What I am missing most, is
> "use case" documentation beyond Installation and getting started.
>
> Installation and Getting started are quite good. There are some
> updates
> that contradict previous information, but I got the system up and
> running in a few hours. Two inbound providers, two outbound.
>
> Now I have some other use cases that I want to implement. For example,
>
> * how to set-up IVR
> * how to check voicemails with passcode or the system recognizes
> caller-id and doesn't require passcode
> * for certain incoming caller-ids ("important client") forward the
> call
> to predefined number ("cell phone")
> * how to load custom music-on-hold
>
> Obviously, this is just an example. I am sure other people have
> different use cases. I don't have PSTN line at home and only one
> ATA/extension that is connected to the server. I tried softphone / 2nd
> extension just to make sure that everything works, but it is not a
> priority for me. For others, transferring a call from one extension to
> another might be the most important thing. In my wife's office there
> will be a fax line (probably PSTN that will serve as fallback /
> emergency line)
>
> I know that all these scenarios are very trivial to set up. But I
> can't
> find any guides that would show me how to do this.
>
> Thanks
> Felix
>
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