<div dir="ltr"><a href="http://signalwire.community/">http://signalwire.community/</a><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 28, 2020 at 4:22 AM Dave Taht <<a href="mailto:dave.taht@gmail.com">dave.taht@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Is there a more active freeswitch list or forum or place where<br>
development is more often discussed. irc? slack? what?<br>
<br>
On Sat, Apr 25, 2020 at 9:09 AM Alexander Haugg <<a href="mailto:Alexander.Haugg@c4b.de" target="_blank">Alexander.Haugg@c4b.de</a>> wrote:<br>
><br>
> Hi,<br>
><br>
><br>
><br>
> The properties “max-wait-time“ and “max-wait-time-with-no-agent” have no effect.<br>
><br>
><br>
><br>
> If the delay is reached, I get the correct debug logs but without an effect.<br>
><br>
> CLI output for the “max-wait-time-with-no-agent” time reached (every 500ms):<br>
><br>
> 2020-04-25 16:29:40.907298 [DEBUG] mod_callcenter.c:2818 Member 170 <+4989840798170> in queue 'myQueue' reached max wait of 60 sec. with no agent plus join grace period of 5 sec.<br>
><br>
><br>
><br>
> Is it possible, we need the following condition in the ‘cc_member_thread_run’ function in the mod_callcenter.cs<br>
><br>
> if (switch_channel_test_flag(channel, CF_BREAK)) {<br>
><br>
>        switch_channel_clear_flag(channel, CF_BREAK);<br>
><br>
>        break;<br>
><br>
> }<br>
><br>
> At the moment, der CF_BREAK will set, but not tested.<br>
><br>
><br>
><br>
> my config is:<br>
><br>
><br>
><br>
> <queue name="myQueue"><br>
><br>
>   <param name="strategy" value="agent-with-least-talk-time" /><br>
><br>
>   <param name="max-wait-time" value="300" /><br>
><br>
>   <param name="max-wait-time-with-no-agent" value="60" /><br>
><br>
>   <param name="max-wait-time-with-no-agent-time-reached" value="5" /><br>
><br>
>   <param name="tier-rule-wait-second" value="300" /><br>
><br>
>   <param name="discard-abandoned-after" value="60" /><br>
><br>
>   <param name="announce-frequency" value="0" /><br>
><br>
>   <param name="announce-sound" value="" /><br>
><br>
>   <param name="moh-sound" value="local_stream://moh" /><br>
><br>
>   <param name="time-base-score" value="system" /><br>
><br>
>   <param name="tier-rules-apply" value="false" /><br>
><br>
>   <param name="tier-rule-wait-multiply-level" value="true" /><br>
><br>
>   <param name="tier-rule-no-agent-no-wait" value="false" /><br>
><br>
>   <param name="abandoned-resume-allowed" value="false" /><br>
><br>
> </queue><br>
><br>
><br>
><br>
> If I’m right, I’ll open a Jira ticket and add a possible solution.<br>
><br>
><br>
><br>
> Thanks a lot,<br>
><br>
> Alex<br>
><br>
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<br>
<br>
-- <br>
Make Music, Not War<br>
<br>
Dave Täht<br>
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Tel: 1-831-435-0729<br>
<br>
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Build your next product on our scalable cloud platform.<br>
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<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a></blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature">About: <a href="http://about.me/dujinfang" target="_blank">http://about.me/dujinfang</a><br>Blog: <a href="http://www.dujinfang.com" target="_blank">http://www.dujinfang.com</a><br>Proj:  <a href="http://www.freeswitch.org.cn" target="_blank">http://www.freeswitch.org.cn</a></div>