Check the following channel vars:<div><br></div><div>leg_timeout --> This will timeout a leg only and must be set on [] and not globally</div><div>call_timeout --> This will set global timeout for the entire originate/bridge but only for ringing state</div>
<div><span style="font-family:sans-serif;font-size:13px;line-height:19.049999237060547px;background-color:rgb(255,255,255)">leg_delay_start --> This will delay the leg to start and must be set under [] and not globally</span></div>
<div><br></div><div><br></div><div>With these 3 items, you must be able to do what you need/want.</div><div><br></div><div>Regards,<br clear="all">João Mesquita<br><br>
<br><br><div class="gmail_quote">On Thu, Sep 20, 2012 at 3:34 PM, Ali Işık <span dir="ltr"><<a href="mailto:fenlisesi@gmail.com" target="_blank">fenlisesi@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Essentially, it would be a poor man's call center. Imagine that the<br>
customer already has a proxy set up and integrated into their systems.<br>
They want to be able to set up a scenario such as:<br>
<br>
When 101 is dialed,<br>
(1) Ring 201<br>
(2) If there is no response in 5 seconds, ring 30[0-9] in parallel,<br>
but not exactly simultaneously, because the customer does not want the<br>
proxy to be flooded. Randomize the list and send out INVITEs with,<br>
say, 100ms intervals (this should be settable)<br>
(3) If there is no response in 10 seconds, ring 4[0-4][0-9] (quasi-)<br>
simultaneously.<br>
(4) If there is no response in 10 seconds, go to IVR.<br>
<br>
The customer wants to be able to ring 50 user agents<br>
(quasi-)simultaneously. They don't want to load their proxy<br>
unnecessarily and they don't want to confuse/flood the caller's user<br>
agent, either. There are other considerations, too, that I don't want<br>
to bore you with at this point. :-)<br>
<br>
I thought a FreeSWITCH b2bua app (such as mod_huntgroup) would fit the<br>
bill here.<br>
<br>
Do you think I could set this up through configuration only? That<br>
would be awesome, but the requirements are kind of specific, so I<br>
presumed that I would have to roll my own module.<br>
<br>
Best,<br>
<br>
-- Ali Isik<br>
<div class="HOEnZb"><div class="h5"><br>
On Thu, Sep 20, 2012 at 4:55 PM, João Mesquita <<a href="mailto:jmesquita@freeswitch.org">jmesquita@freeswitch.org</a>> wrote:<br>
> What would mod_huntgroup do? We have mod_lcr that does lcr based on sql<br>
> lookups for example...<br>
><br>
> Regards,<br>
> João Mesquita<br>
><br>
><br>
><br>
> On Thu, Sep 20, 2012 at 7:15 AM, Ali Işık <<a href="mailto:fenlisesi@gmail.com">fenlisesi@gmail.com</a>> wrote:<br>
>><br>
>> Hello, devs,<br>
>><br>
>> I am thinking about developing a mod_huntgroup. I am new to<br>
>> FreeSWITCH and would appreciate any help starting up.<br>
>><br>
>> At first glance, mod_callcenter seems to have some relevant features.<br>
>> I am trying to decide whether it would make a good starting point. In<br>
>> particular, I would like to know how mod_callcenter is viewed by you<br>
>> guys -- is it widely used, for instance, and actively maintained? Does<br>
>> it have a place in your roadmap?<br>
>><br>
>> Cheers,<br>
>><br>
>> -- Ali Isik<br>
>><br>
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</div></div></blockquote></div><br></div>