<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div style="font-size: 12pt; "><span class="Apple-style-span" style="font-family: Helvetica; font-size: 16px; ">Hi,</span><span class="Apple-style-span" style="font-family: Helvetica; font-size: medium; "><br></span><span class="Apple-style-span" style="font-family: Helvetica; font-size: medium; "><br></span><span class="Apple-style-span" style="font-family: Helvetica; font-size: 16px; ">I was wondering if there is any way I could configure in the dialplan to gracefully terminate the ON HOLD party by playing a recording ("Please try the call again later as the other party is experiencing some network isseus")at the end of hold music rather than simply disconnecting the call as what is doing right now. Any help is greatly appreciated.</span></div><div><span class="Apple-style-span" style="font-family: Helvetica;
"><br></span></div><div><span class="Apple-style-span" style="font-family: Helvetica; "><br></span><span class="Apple-style-span" style="font-family: Helvetica; font-size: 16px; "><br></span><span class="Apple-style-span" style="font-family: Helvetica; font-size: 16px; ">Thanks in advance</span></div><div><span class="Apple-style-span" style="font-family: Helvetica; ">Regards<br></span></div><div><span class="Apple-style-span" style="font-family: Helvetica; font-size: medium; ">Jyotshna</span><span class="Apple-style-span" style="font-family: Helvetica; font-size: medium; "><br></span></div></div></body></html>