try uuid_simplify <uuid> instead<br><br><br><div class="gmail_quote">On Fri, Mar 12, 2010 at 10:37 AM, Suneel Papineni <span dir="ltr"><<a href="mailto:Suneel.Papineni@mettoni.com">Suneel.Papineni@mettoni.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-GB">
<div>
<p class="MsoNormal">Hi,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I am trying to establish an attended call transfer scenario as
follows:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">A call is made from extension1 to FSComm (Call 1) and is
answered. Now another call is made from FSComm to extension2 and is answered
(Call 2). I want to transfer the call between extension1 and extension2. For
this I tried to use “uuid_bridge” command at FSComm and is issued through
event sockets to FSComm as: </p>
<p class="MsoNormal">"api uuid_bridge <A-leg Unique-id of Call1>
<B-Leg Unique-id of Call 2>". </p>
<p class="MsoNormal">This connected both the extensions and FSComm is out of loop
for RTP. This achieved call transfer feature, but my issue is as follows.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">When I saw number of calls at FSComm (using “api show
calls” command), it has shown 0 calls, that is correct. Where as when I look
for number of channels (using “api show channels” command), it displayed
as 2 with details of current call between two extensions (i.e. A-leg of Call 1
and B-leg of Call 2). It means FSComm didn't come out of loop completely and is
occupying the two channels. </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Could you please let me know how can I make FSComm to come
out of loop completely, so that I can accept/make another call at FSComm
from/to different extension. (I tried to kill the channel at FSComm, but this
is clearing the call between extensions completely)</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I tried to use “uuid_deflect” command, but that
is useful in Blind transfer and not in attended transfer. Also tried with “uuid_transfer”
command but failed to achieve.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Could someone please let me know if there is any other
method to achieve this attended transfer scenario.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks & Regards</p>
<p class="MsoNormal">Suneel</p>
<p class="MsoNormal"> </p>
</div>
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