[Freeswitch-dev] Automatic hangups?

[Mark Sobkow]

We've tried several different softphones: Phoner (SIPPER stack), X-Lite, 
and our internal M-Phone (I forget what SIP stack implementation that 
uses, as I didn't write it.)  All exhibit the same problem.

Our network admin insists it's not a network problem.  As we hadn't had 
this problem previously, I can't argue with him over it.

I'm a little unclear about what is supposed to be sending the ACK -- the 
softphone, FreeSwitch, or our application code.

On 06/04/2011 3:01 PM, Anthony Minessale wrote:
> Reading your paste:
>
> Line 284 getting an invite from user-agent: "SIPPER for phoner"
> Line 580 Sending 200 OK
> Numerous packets after that re-sending 200 OK and never getting an ACK.
> Line 958 Gives up and sends a BYE
>
> Either you have a network issue that impedes your client from
> receiving the 200OK or sending an ACK in return or your client placing
> the call is deciding not to send an ACK intentionally for some reason.
>
>
>
>
> On Wed, Apr 6, 2011 at 3:43 PM, Mark Sobkow
> <m.sobkow at marketelsystems.com>  wrote:
>> Trace posted to pastebin under "Mark Sobkow".  Wiki mentions a pastebin
>> number, but I don't see one to include in this message.
>>
>> On 06/04/2011 12:28 PM, Anthony Minessale wrote:
>>> issue these 2 commands from cli
>>> console loglevel debug (/log debug if in fs_cli)
>>> sofia global siptrace on
>>>
>>> reproduce
>>> look at the logs or post them to pastebin and let us have a look.
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Apr 6, 2011 at 1:11 PM, Mark Sobkow
>>> <m.sobkow at marketelsystems.com>    wrote:
>>>> I've never even heard of the session timers, much less programmed any
>>>> into the software.  What should I look for?  I'm suspecting there may be
>>>> a default timer that needs to be reset to disabled/no-timeout to get the
>>>> behaviour we used to have.
>>>>
>>>> On 06/04/2011 11:15 AM, Anthony Minessale wrote:
>>>>> no you are probably getting a session timer timeout.
>>>>>
>>>>>
>>>>> On Wed, Apr 6, 2011 at 11:41 AM, Mark Sobkow
>>>>> <m.sobkow at marketelsystems.com>      wrote:
>>>>>> Has someone over the past few months added some sort of automatic hangup
>>>>>> feature for parked calls?
>>>>>>
>>>>>> Our application lets an operator log in, and parks their call until
>>>>>> there is a customer available for them to bridge to.  Previously this
>>>>>> worked just fine -- operators could sit for minutes or hours (much to
>>>>>> the annoyance of managers), waiting for a call.
>>>>>>
>>>>>> However, something has changed.  Freeswitch now seems to automatically
>>>>>> unpark the call and hang it up, even though it hasn't been told to do
>>>>>> _anything_ by the application.
>>>>>>
>>>>>> --
>>>>>> Mark Sobkow
>>>>>> Senior Developer
>>>>>> MarkeTel Multi-Line Dialing Systems LTD.
>>>>>> 428 Victoria Ave
>>>>>> Regina, SK S4N-0P6
>>>>>> Toll-Free: 800-289-8616-X533
>>>>>> Local: 306-359-6893-X533
>>>>>> Fax: 306-359-6879
>>>>>> Email: m.sobkow at marketelsystems.com
>>>>>> Web: http://www.marketelsystems.com
>>>>>>
>>>>>> Visit our Blog for industry related information.
>>>>>> http://marketel-systems.blogspot.com/
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> FreeSWITCH-dev mailing list
>>>>>> FreeSWITCH-dev at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev
>>>>>> http://www.freeswitch.org
>>>>>>
>>>> --
>>>> Mark Sobkow
>>>> Senior Developer
>>>> MarkeTel Multi-Line Dialing Systems LTD.
>>>> 428 Victoria Ave
>>>> Regina, SK S4N-0P6
>>>> Toll-Free: 800-289-8616-X533
>>>> Local: 306-359-6893-X533
>>>> Fax: 306-359-6879
>>>> Email: m.sobkow at marketelsystems.com
>>>> Web: http://www.marketelsystems.com
>>>>
>>>> Visit our Blog for industry related information.
>>>> http://marketel-systems.blogspot.com/
>>>>
>>>>
>>>> _______________________________________________
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>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
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>>>> http://www.freeswitch.org
>>>>
>>>
>>
>> --
>> Mark Sobkow
>> Senior Developer
>> MarkeTel Multi-Line Dialing Systems LTD.
>> 428 Victoria Ave
>> Regina, SK S4N-0P6
>> Toll-Free: 800-289-8616-X533
>> Local: 306-359-6893-X533
>> Fax: 306-359-6879
>> Email: m.sobkow at marketelsystems.com
>> Web: http://www.marketelsystems.com
>>
>> Visit our Blog for industry related information.
>> http://marketel-systems.blogspot.com/
>>
>>
>> _______________________________________________
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>> FreeSWITCH-dev at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-dev
>> http://www.freeswitch.org
>>
>
>


-- 
Mark Sobkow
Senior Developer
MarkeTel Multi-Line Dialing Systems LTD.
428 Victoria Ave
Regina, SK S4N-0P6
Toll-Free: 800-289-8616-X533
Local: 306-359-6893-X533
Fax: 306-359-6879
Email: m.sobkow at marketelsystems.com
Web: http://www.marketelsystems.com

Visit our Blog for industry related information.
http://marketel-systems.blogspot.com/