[Freeswitch-dev] ACD/CallCenter

[Jan Berger]

Hi Andrew, 

Good your in here :) - that looks promising from the doc. 

I have a few questions.

1. What is the status on this work?
2. I can't find real-time statistics mentioned?
3. Do you have API describing the interaction between the ACD, Agent and FS
or something like that? 

Jan


-----Original Message-----
From: freeswitch-dev-bounces at lists.freeswitch.org
[mailto:freeswitch-dev-bounces at lists.freeswitch.org] On Behalf Of Andrew
Thompson
Sent: 26. mai 2010 22:19
To: freeswitch-dev at lists.freeswitch.org
Subject: Re: [Freeswitch-dev] ACD/CallCenter

On Wed, May 26, 2010 at 10:14:26PM +0200, Jan Berger wrote:
> Thanks - worth a look, but can't find any downloads there yet.
> 
>  
I've been meaning to roll a release, but I never seem to get around to
it. Git checkout is the way to go right now.
> 
> As for programming languages - I am totally convinced that we use more
> languages than we have developers :-)
> 
Just picking the best tool for the job. ;)

Andrew

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